These terms and conditions govern your use of the SOLARA website and your purchase of products from us. By accessing this website or placing an order, you agree to be bound by these terms.
1. General
SOLARA is operated by Solara Activewear Pty Ltd (ABN pending), registered in Australia. References to "we", "us", or "our" refer to Solara Activewear Pty Ltd.
We reserve the right to update these terms at any time. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of any revised terms.
2. Products & Pricing
All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable. We reserve the right to change prices at any time without notice.
Product images are for illustrative purposes. While we make every effort to display colours accurately, we cannot guarantee that your device's display will accurately reflect the actual colour of the product.
We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion, including in cases of pricing errors or suspected fraudulent activity.
3. Orders & Payment
By placing an order, you are making an offer to purchase. We reserve the right to accept or decline your order. An order is confirmed only when you receive a confirmation email from us.
Payment is processed securely through Stripe. We do not store your credit card details. All transactions are encrypted and processed in compliance with PCI-DSS standards.
You agree that all information you provide during checkout is accurate, current, and complete.
4. Shipping & Delivery
Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control.
Risk of loss and title for products pass to you upon delivery to the carrier. Please refer to our Shipping Policy for full details on delivery options and timeframes.
5. Returns & Refunds
Returns are accepted within 14 days of delivery, subject to our Returns Policy. Items must be unworn, unwashed, and in original condition with tags attached.
Refunds are processed to the original payment method within 5–10 business days of receiving the returned item. Shipping costs are non-refundable unless the return is due to our error.
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and software, is the property of Solara Activewear Pty Ltd and is protected by Australian and international copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, SOLARA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Our total liability to you for any claim arising from or relating to these terms or the use of our products shall not exceed the amount paid by you for the relevant product.
Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable Australian consumer law.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information as described therein.
9. Governing Law
These terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.
If you have any questions about this policy, please contact us.